FAQs
FAQs for Reolink Go PT Ultra
How to setup your Reolink Go PT Ultra?
Set Reolink Go PT Ultra up with Reolink App. Click here for a step by step guide.
Does the camera have an SD card?
Yes, the camera has a 32GB micro SD card built in. The camera actually supports Max. 128GB micro SD cards with FAT32 format and Class 10 or higher read & write speed.
Note: The camera does not support WiFi connection.
Similar to your mobile phone, 4G security cameras need a SIM card with a data plan to transmit video signals over 3G/4G network. The common SIM cards offered by carriers like Vodafone can work for Reolink 4G cameras.
(👆Also recommended as the most friendly charging option for the cam's battery.)
Option 2. Charge the camera (with its non-removable battery) via a 5V 2A USB charger. (Please note that it's ok to charge the cam while it's working, but not for long.)
How long does the battery last?
The camera comes with a rechargeable battery. Normally, the battery lasts for about 1-4 weeks per charge (Actual use varies based on settings, use conditions and environmental factors.) When the battery level goes down to 10%, the camera will send you a low-battery notification.
Does the Reolink Go PT Ultra support person/vehicle detection?
Yes, this camera supports person/vehicle detection. It can also detects the cat and dog.
Note: The above information is just for reference. The actual data usage is based on the actual working situation and may vary from the SIM card providers.
Can this camera support time-lapse function?
Yes, the camera can support time-lapse. It can save time-lapse photos and videos to the SD card. How to Set Up Time Lapse?
Does the camera support cloud storage?
Yes. You can refer to Reolink Cloud to check it available countries. Note: You can also save video clips into a micro SD card (supports up to 128GB).
Can I talk to someone via the Reolink App? (Two-way audio)
Yes, this security camera features two-way audio, which means you can listen and talk to someone in real time with simple clicks in App.
Can this camera support smart home like Google Assistant?
Yes, currently, this camera can work with Google Assistant.
By default, the camera's spotlights and siren are motion activated: they will be turned on automatically when a motion is detected. You can turn them off, adjust the brightness of spotlights, or customise the siren to your liking.
Please note that with the spotlights on you can enjoy clear colour night vision, but if the spotlights are turned off, you will only see black and white images at night.
How does Reolink Go PT Ultra alert you when motion is detected?
When there is the movement, Reolink Go PT Plus sends push notifications or email alerts to you instantly. You can choose to sound the siren or customised voice alerts sounds at the same time to warn off the unwanted. You can set a schedule to decide when to enable or disable motion detection based on your needs.
Can I alter the sensitivity of the motion detection?
Yes. The Sensitivity setting of Reolink cameras is controlled by a slider. You may drag the slider to the left/right to set the motion detection sensitivity. The higher the level, the more sensitive the motion detection. You can set the PIR sensitivity for your camera by logging into the Reolink App and go to Device Settings->PIR Motion Sensor->PIR Sensitivity, and then you can slide to adjust the PIR sensitivity.Â
What happens to recorded videos if the SD card is full?
Overwriting of SD card is enabled by default. When the SD card gets full, the newly-recorded videos will replace the existing videos. Overwriting starts from the videos that are saved earliest. The camera support a maximum of 64GB Sized SD card.
Can I add Reolink Go PT Ultra to more than one mobile phones?
Yes, when connected to 4G network, Reolink Go PT Ultra allows 1 user to view streaming in 1080p mode and 7 users to view live feed in Fluent mode at the same time.