Description
Shipping: All orders are shipped from within the Republic of Ireland with free delivery on orders over €100. €5.99 for order under €100.
Packages are generally dispatched the next day after receipt of payment and are shipped via An Post Express postage. We now also ship to Northern Ireland for a fee of €9.99 and mainland UK for a fee of €14.99.
Delivery Time - Ireland:
Please allow 1-3 working days for delivery within Ireland but generally* you will receive next day if the order is placed before 3pm Monday to Thursday.
*Not guaranteed.
Delivery Time - UK:
Please allow up to 5-7 working days for delivery to the UK.
Returns: We operate a 14 day change of mind refund policy provided goods are returned unused, in original packaging, in original condition and accompanied by proof of purchase. It is our policy to return goods to the purchaser if we suspect that any product has been used.
See full returns and faulty policy here.
Prior to returning any goods, please contact our Online Team at info@connectit.ie who will guide you through our returns process.
Can 4G LTE S330 switch between 4G and Wi-Fi mode automatically?
No, you have to manually switch the connection mode via the app.
What are the details about the SIM card compatibility of 4G LTE Cam S330?
It is compatible with 5G SIM cards but will be limited to 4G. Check with your provider about the compatibility of other SIM cards. Supports Nano SIM cards and 4G bands in the UK & EU., including EU: B1/B3/B7/B8/B20/B28A/B38/B40/B41
How long does the battery last when fully charged?
Typically, the battery will last around 1 month without gathering additional solar power, assuming 10 daily detection events each with a recording length of 10 seconds, as well as 5 live viewing sessions daily, when the temperature is moderate. Two hours of solar charging daily under optimal conditions can keep the camera powered indefinitely.
Is 4G LTE Cam S330 compatible with HomeBase S380, other smart home devices, or NAS storage?
It works with HomeBase S380 when connected via Wi-Fi. It supports Google Assistant and Alexa, but does not work with Apple HomeKit. NAS storage is not supported.
How much data does the eufy Security 4G LTE Cam consume each month?
The estimated data usage is around 700 MB per month with 10 daily live views of 10 seconds each, and 25 motion-triggered recordings of 10 seconds each per day. Actual usage may differ based on a number of factors.