General FAQs
Shipping
We offer free delivery within the Republic of Ireland on orders over €40 and we will provide you with a link to track your package online.
Orders under €40 are charged €9.99 for shipping.
We now also ship to Northern Ireland for a fee of €15.Â
All our products are shipped from within the Republic of Ireland.
Please allow up to 2 working days for delivery but generally you will receive next day if the order is placed before 3pm Monday to Friday. Â
We currently only ship within the Island of Ireland (ROI and NI).
We are not currently shipping to Europe or the rest of the UK. But please register your interest at info@connectit.ie for the future. See full Shipping Policy here.
We currently use An Post and GLS. We will provide you with a link to track your package online for all carriers.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
We operate a 14 day change of mind refund policy and 28 day exchange policy provided goods are returned unused, in original packaging, in original condition and accompanied by proof of purchase. It is our policy to return goods to the purchaser if we suspect that any product has been used.Â
Please Note: We do not issue refunds on sale items or gift card purchases. See full returns and faulty policy here.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.