FAQs

Shipping policy

Packages are generally dispatched next day after receipt of payment and are shipped via An Post Parcel Delivery with tracking and trace fully insured courier service. Read full Shipping Policy here.

We are currently only shipping within the Republic of Ireland but please register your interest for other locations at info@connectit.ie for the future.

Orders are dispatched within 24 hours of receipt & include a tracking number as standard. You should expect your delivery within 1 - 2 working days from time of order.

All our products are dispatched from our office location in Donegal within ROI.

Returns and exchanges

We operate a strict 14 day refund policy and 28 day exchange policy on change of mind goods. Read full Returns Policy here.

If you would like to return an unopened and unused item within the specified time period please contact us at info@connectit.ie and we will guide you through our returns process.