How to setup your Reolink Go PT Plus?
Set Reolink Go PT Plus up with Reolink App. Click here for a step by step guide.

How best to mount the camera?
For outdoor use, the Go PT Plus MUST be installed upside down for best waterproof performance and better PIR motion sensor’s efficiency. It is recommended to install the camera 2-3 meters (7-10 ft) above the ground. This height maximises the detection range of the PIR motion sensor. And for better motion detection performance, please install the camera angularly.

How does Reolink Go PT Plus connect to the Internet?
Reolink Go PT Plus uses 4G LTE cellular network. Like our mobile phones, Reolink Go PT Plus needs a micro SIM card and cellular data plan before using. 

Can Reolink Go PT Plus connect to WiFi instead of using a SIM card?
Reolink Go PT Plus only supports 4G/3G cellular network and doesn’t support WiFi connection.

How much data will Reolink Go PT Plus use?
Data usage of Reolink Go PT Plus depends on the bitrate you set up. 1 hour of live feed in 1080p mode (default bitrate: 1.5Mbps) will use about 1GB of data. And if you use 1GB of data to stream live feed in Fluent mode (default bitrate: 160kbps), you can watch for 10 hours. Based on that, you can estimate the data usage to choose the right data plan for you.

How long does the battery last?
Reolink Go PT Plus comes with the 6000mAh rechargeable battery. Normally, the battery lasts for about 1 - 4 weeks based on your settings, usage, network carrier or temperature. We recommend you use the Reolink Solar Panel included to get non-stop power. Reolink Go PT Plus will send you the low-battery notification if the battery level goes down to 10%.
Note: Reolink Go PT Plus is not compatible with other brands’ battery.

Can this camera support time-lapse function?
Yes, the camera can support time-lapse. It can save time-lapse photos and videos to the SD card.  How to Set Up Time Lapse?

How does Reolink Go PT Plus alert you when motion is detected?
When there is the movement, Reolink Go PT Plus sends push notifications or email alerts to you instantly. You can choose to sound the siren or customised voice alerts sounds at the same time to warn off the unwanted. You can set a schedule to decide when to enable or disable motion detection based on your needs.

Can I alter the sensitivity of the motion detection?
Yes. The Sensitivity setting of Reolink cameras is controlled by a slider. You may drag the slider to the left/right to set the motion detection sensitivity. The higher the level, the more sensitive the motion detection. You can set the PIR sensitivity for your camera by logging into the Reolink App and go to Device Settings->PIR Motion Sensor->PIR Sensitivity, and then you can slide to adjust the PIR sensitivity. 

Does the Reolink Go PT Plus support person/vehicle detection?
Yes, this camera supports person/vehicle detection.

Does the Reolink Go PT Plus have an SD card?
Yes, the camera has a 32GB micro SD card built in.
The camera actually supports Max. 128GB micro SD cards with FAT32 format and Class 10 or higher read & write speed.

How does Reolink Go PT Plus record?
Reolink Go PT Plus records videos when it is activated by motion. Motion clips are saved in the micro SD card by default (included) or uploaded to Reolink Cloud (if you subscribe). Also, if you want to record clips or take a photo from live video, you can hit Record/Snapshot button via Reolink App. These pictures and videos will be saved in your phone by default, instead of the SD card.

What happens to recorded videos if the SD card is full?
Overwriting of SD card is enabled by default. When the SD card gets full, the newly-recorded videos will replace the existing videos. Overwriting starts from the videos that are saved earliest. The camera support a maximum of 64GB Sized SD card.

Can I add Reolink Go PT Plus to more than one mobile phones?
Yes, when connected to 4G network, Reolink Go PT Plus allows 1 user to view streaming in 1080p mode and 7 users to view live feed in Fluent mode at the same time.

Can I talk to someone via the Reolink App? (Two-way audio)
Yes, this security camera features two-way audio, which means you can listen and talk to someone in real time with simple clicks in App.

Can this camera support smart home like Google Assistant?
Yes, currently, this camera can work with Google Assistant.
Tips: How to add this camera to Google Assistant?

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