Description
Shipping: All orders are shipped from within the Republic of Ireland with free delivery on orders over €100. €5.99 for order under €100.
Packages are generally dispatched the next day after receipt of payment and are shipped via An Post Express postage. We now also ship to Northern Ireland and Mainland UK for a fee of €9.99.
Delivery Time - Ireland:
Please allow 1-3 working days for delivery within Ireland but generally* you will receive next day if the order is placed before 3pm Monday to Thursday.
*Not guaranteed.
Delivery Time - UK:
Please allow up to 5-7 working days for delivery to the UK.
We are not currently shipping to Europe. But please register your interest at info@connectit.ie for the future. See full Shipping Policy here.
Returns: We operate a 14 day change of mind refund policy provided goods are returned unused, in original packaging, in original condition and accompanied by proof of purchase. It is our policy to return goods to the purchaser if we suspect that any product has been used.
See full returns and faulty policy here.
Prior to returning any goods, please contact our Online Team at info@connectit.ie who will guide you through our returns process.
| Resolution |
4K (3840x2160) |
| Night Vision |
Infrared & colour night vision |
| Battery Life | 6 months |
| Local Storage |
Free local storage: build-in 16GB for 3 months usage Support HDD/SSD storage expansion, up to 16TB |
| Smart AI |
Human recognition (Self learning algorithm) Vehicle detection Pet detection |
| Audio | Two way audio |
| Spotlight | Built-in, motion-activated |
| Siren | 100dB |
| Voice Assistant | Alexa & Google Home Assistant |
| Weatherproof | IP65 |
| Power | Rechargeable lithium battery |
| Connectivity | 802.11 b/g/n 2.4GHz Wi-Fi |
| Dimensions |
Camera: 5.4 x 6.6 x 9.1cm HomeBase: 7.8 x 10.9 x 14.4cm |
| Weight |
Camera: 285g HomeBase: 656g |
| Operating Temperature | -20°C - 50°C |
Is eufyCam 3 compatible with Apple HomeKit?
No. It is compatible with Alexa and the Google Assistant currently. HomeKit is still undergoing development, please stay tuned.
Tests show that with full exposure to direct sunlight for 2 hours, the camera can keep working for an entire day. However, this depends on the strength of the sunlight. Install your camera in a position that exposes it to as much sun as possible. If the weather is cloudy or rainy, the power level may reduce, but it will charge up again when exposed to sunlight again. Factors such as long trigger lengths, frequent event detections, and streaming video, may use battery faster.
These 2 factors may influence the experience:
1. The solar panels are not charging the device enough. One possibility is that the position of the camera is not allowing enough access to direct sunlight. In this case, adjust the position or location. It may also be that the weather is not ideal for solar charging. In this case, there is no need to worry. When the weather becomes sunny, normal charging will resume.
2. The current operation of the camera is consuming power beyond what is normal. In this situation, you may need to adjust the configuration to reduce false triggers and excessive recording events. Try the following:
1) Switch to Power Saving mode.
2) Reduce the sensitivity of Motion Detection.
3) Choose Human Only mode.
4) Enable Activity Zones that focus on the monitoring area. Try to avoid including public walkways or roads as movement in these areas may result in frequent false triggers.
HomeBase 3 is compatible with all eufyCam models, eufy Battery Doorbells (except E8213), and eufy Sensors. It will be compatible with all eufy Security devices by the end of May 2023, with the exception of eufy Wired Doorbell.
Any 5V 2.5" storage drive (HDD or SSD) with a SATA interface.
Note: 12V storage drives are not supported.