FAQs for eufy NVR S4

How do I use the NVR?
GUI (Display): Connect the HDMI to the display, you can control it via the display.
App: Download the latest version of the eufy app from the App Store or Google Play.
Web Portal: Please log in to eufy.com, then click Support > NVR Web Portal.

How many real-time streams can the NVR support at most? 
The NVR supports up to 16 channels. 


How many channels of real-time flow does the Bullet-PTZ occupy?
The Bullet-PTZ camera occupies 2 real-time streams, and up to 8 Bullet-PTZ cameras can be connected.

How much storage space does the NVR have, and how many drive bays are there?
The NVR comes with a 3.5-inch drive bay. A 2 TB mechanical hard drive is included with the product, and you can upgrade this for up to 16 TB of storage.

Are eufyCam, SoloCam,eufy Video Doorbell, and eufy Sensor supported?
A: eufy Wi-Fi Module (T8709, schedule to launch later) is required for compatibility with wireless cameras, doorbells, and sensors.

How do I update the NVR firmware?
Automatic Update: Ensure NVR is connected to the eufy app. Updates are automatic.
Manual Update: Ensure NVR is online. Go to Settings > Firmware Update > Check for Updates.
USB Update: Download the firmware file from service.eufy.com to update.

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