What is dual-tracking? 
Dual-tracking refers to the two ways that a TrackMix camera simultaneously uses to auto track an object in both the wide-angle and zoomed views.
In the panoramic view, which is captured by the camera's wide-angle lens, the camera pans and tilts to keep the detected objects within its field of view; In the zoomed view, which is produced by the two lenses cooperatively, the camera zooms in to the targeted object (which is within the camera's field) to closely follow its movement. It's notable that the TrackMix camera uses advanced technology to restore details and definition to the zoomed-in image, enhancing the image quality.
This can help you track the situation and details at the same time, without manually making the camera pan, tilt or zoom in.

What is hybrid zoom?
Hybrid zoom is a combination of optical zoom and digital zoom. Reolink TrackMix series are equipped with a wide-angle lens and a telephoto lens. First, the wide-angle lens provides digital zoom. Then it switches to the telephoto lens for optical zoom. After that, the telephoto lens zooms in digitally. Thus, compared to digital zoom, hybrid zoom can retain more details and provide sharper images when zooming in. 

How can I power up this camera?

The camera can be powered by a 12V 2A DC power adapter (A 1.2-meter power adaptor and a 4.5m extension cable are shipped with the camera). You can check what is in the box at the end of the overview page.

Can this camera support time-lapse function?
Yes, the camera can support time-lapse. It can save time-lapse photos and videos to the SD card.

Does this camera support person/vehicle detection?

Yes, this camera supports person/vehicle detection. It also supports cat/dog detection (beta version).

Can this camera be used outdoors/indoors?

This camera can be used both indoors and outdoors. It is IP66 certified weatherproof and its operating temperature is from -10°C to 55°C (14°F to 131°F), perfect for outdoor and indoor usage.

Can this camera support smart home like Google Assistant?
Yes, currently, this camera can work with Google Assistant. 

How do I use live view and playback?
You can add and set up the camera on Reolink APP/Client. Then click the camera to check the live view and playback of it from anywhere, at any time. Yet, via the App, you can live view in the dual-view display only in fluent mode; Via browsers, you cannot check two views synchronously.

Reolink APP/Client is free of charge and the service is free of subscription.

What kind of micro SD card can I use?

This camera supports up to 256GB micro SD cards with FAT32 format and Class 10 read & write speed.

Can I talk to someone via the Reolink App? (Two-way audio)

Yes, this security camera features two-way audio, which means you can listen and talk to someone in real time with simple clicks in App.

Can I connect the camera to my PoE NVR or PoE NVR system?

Yes, Reolink WiFi cameras can be connected to Reolink PoE NVR in an indirect way. You can follow these steps to connect them:
Step 1: Connect the camera to a wifi router via wifi signals or an ethernet cable, and it needs to be powered via a power adapter.
Step 2: Connect the NVR to the same router by a network cable.
The NVR will pick up all the cameras on the same network.
Note: (1)For best compatibility, do not use the camera with third-party NVRs.
(2)Although the camera occupies only one channel for recording, it will produce two separate recording files.

Can I turn off the spotlights?
Yes, you can turn off the spotlights manually. By default, the camera's spotlights are motion activated: it will turn on automatically when a motion is detected. You can turn them off or adjust the brightness to your liking.

Please note that with the spotlights on you can enjoy clear colour night vision, but if the spotlights are turned off, you will only see black and white images at night.

Does the camera work with Reolink IoT devices (Reolink Floodlight, etc.)? Hw can they be linked?
Yes, the camera works with Reolink IoT devices, including Reolink Floodlight PoE/WiFi. The specific functions supported depend on the camera.

When Reolink Floodlight is linked to a camera, the floodlight and the built-in siren will be triggered once the camera detects an event.  Click here to see how to link the camera to Reolink Floodlight.

What happens to recorded videos if the SD card is full?
Overwriting of SD card is enabled by default. When the SD card gets full, the newly-recorded videos will replace the existing videos. Overwriting starts from the videos that are saved earliest. The camera support a maximum of 64GB Sized SD card.

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