Shipping & Returns Policy

Shipping: Orders are shipped from within the Republic of Ireland with free delivery on orders over €100 and we will provide you with a link to track your package online. Packages are generally dispatched the next day after receipt of payment. Please allow up to 1-3 working days for delivery but generally you will receive next day if the order is placed before 3pm Monday to Thursday.  We now also ship to Northern Ireland for a fee of €15.

We are not currently shipping to Europe or the rest of the UK. But please register your interest at info@connectit.ie for the future. See full Shipping Policy here.

Returns: We operate a 14 day change of mind refund policy provided goods are returned unused, in original packaging, in original condition and accompanied by proof of purchase. It is our policy to return goods to the purchaser if we suspect that any product has been used. 

Please Note: We do not issue refunds on sale items or gift card purchases. See full returns and faulty policy here.

Prior to returning any goods, please contact our Online Team at info@connectit.ie who will guide you through our returns process.