FAQs

FAQs for Reolink Home Hub Pro

Can the camera record to the microSD card (sold separately) inserted in the Home Hub Pro if an HDD is already installed?
No, if there is an HDD in the HomeHub Pro, the camera will only record to the HDD, not the microSD card.

Which Reolink cameras are compatible with Reolink Home Hub Pro?
Reolink Home Hub Pro is compatible with all Reolink Wi-Fi/PoE cameras (except 4G cameras, cameras in NVR security kits, and add-on cameras).

Can all the IP cameras under the same router network connect to Reolink Home Hub Pro?
Yes. All Reolink battery cameras, PoE cameras, and plug-in Wi-Fi cameras connected to the same router can connect to Reolink Home Hub Pro.

Does the Reolink Home Hub Pro support Wi-Fi 6?
Yes, Reolink Home Hub Pro supports 2.4 & 5GHz dual-band Wi-Fi frequencies & Wi-Fi 6 technology, covering an area of up to 1000 square meters*.
*Data obtained under laboratory conditions. Results may vary in practice.

What are Event History and Weekly Summary?
Event History collects all 24/7 footage from connected cameras, enabling smart playback of detection events across multiple cameras and video filtering by date range, device, and event type.
Weekly Summary provides statistics on detection events, including daily alarms, alarm types, and involved devices, helping you understand when and where break-ins are most likely to occur.

Can the camera continue recording to Reolink Home Hub Pro when the network connection is interrupted?
Yes, cameras can continue recording and save videos to the built-in HDD of the Reolink Home Hub Pro during an Internet outage.