FAQs for Reolink Go Plus

How to setup your Reolink Go Plus?
Set Reolink Go Plus up with Reolink App. Click here for a step by step guide.

How does Reolink Go Plus connect to the Internet?
Reolink Go Plus uses 4G LTE cellular network. Like our mobile phone, Reolink Go Plus needs a micro SIM card and cellular data plan before using. 

Can Reolink Go Plus connect to WiFi instead of using a SIM card?
Reolink Go Plus only supports 4G/3G cellular network and doesn’t support WiFi connection.

How much data will Reolink Go Plus use?
Data usage of this camera depends on the bitrate you set up. 1 hour of live feed in 1440p mode (default bitrate: 3Mbps) will use about 2GB of data. And if you use 1GB of data to stream live feed in Fluent mode (default bitrate: 160kbps), you can watch for 4 hours. Based on that, you can estimate the data usage to choose the right data plan for you.

How long does the battery last?
Reolink Go Plus comes with the 6000mAh rechargeable lithium battery. Normally, the battery lasts for about 1 - 4 weeks based on your settings, usage, network carrier or environmental factors. We recommend you use the Reolink Solar Panel included to get non-stop power. Reolink Go Plus will send you the low-battery notification if the battery level goes down to 10%.
Note: Reolink Go Plus is not compatible with other brands’ battery.

How does Reolink Go Plus alert you when motion is detected?
When there is the movement, Reolink Go Plus sends push notifications or email alerts to you instantly. The siren or customized voice alerts sounds at the same time to warn off the unwanted. You can set a schedule to decide when to enable or disable motion detection based on your needs.

Can this camera support time-lapse function?
Yes, the camera can support time-lapse. It can save time-lapse photos and videos to the SD card.

Does the camera have an SD card?
No, the camera does not come with a micro SD card built in. But it has a micro SD card slot. This camera supports Max. 128GB micro SD cards with FAT32 format and Class 10 or higher read & write speed.

What Does the PIR Sensor Work for?
PIR sensors are more sensitive to the infrared radiations from humans or animals, and thus can dramatically reduce false alarms caused by fluttering moths or flying twigs.
Its full name is passive infrared sensor. It measures the infrared (IR) light radiating from objects with a temperature above absolute zero. When the amount of infrared radiation changes, it triggers detection.

Can I talk to someone via the Reolink App? (Two-way audio)
Yes, this security camera features two-way audio, which means you can listen and talk to someone in real time with simple clicks in App.

Can this camera support smart home like Google Assistant?
Yes, currently, this camera can work with Google Assistant.

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