FAQs

FAQs for eufy RoboVac G50 Hybrid

Why does the robot vacuum have only one side brush?
The model features iPath navigation and a single side brush. This design allows for efficient cleaning patterns and wall-edge cleaning, guided by smart sensors. It ensures optimal performance and lowers maintenance costs.

Can the robot vacuum work well on carpets?
Our RoboVacs can handle carpets up to 26mm thick but may struggle with thicker or harder ones. They can cross from floor to carpet up to 24mm. For fringed carpets, we suggest setting up a no-go zone to avoid the vacuum getting stuck.

Is the hair cleaning performance good?
The RoboVac has a suction power of 5000Pa, resulting in a good cleaning effect. However, if your home has a lot of hair, we recommend regularly cleaning the accessories to ensure the machine's cleaning efficiency.