FAQs

FAQs for eufy S1 Pro Wearable Heated Electric Breast Pump

Why is the eufy Wearable Pump S1 better than other pumps at similar and higher prices?

The eufy Wearable Pump S1 features industry-first HeatFlow™ technology for improved milk flow and comfort, hospital-grade suction, and OptRhythm™ for smart, personalized pumping. It ensures an efficient and comfortable pumping experience. Paired with an innovative portable charging case, it's stylish and always ready to go. Additionally, it comes with an app for easy remote control and data tracking, plus a comprehensive accessory kit for added value and convenience.

Why heating, and is it safe to use?

Heating is a scientifically approved method that increases milk output and comfort. We have attentively designed the embedded heating components with a smart temperature sensor that checks every 3 seconds to maintain optimal heat. It offers 7 heating levels (95-105°F), a smart timer ranging from 5 to 15 minutes to prevent low-temperature burns, and is made of BPA-free silicone. The heating flange has been tested with over 56 hours of continuous boiling and 1,000 flex tests.

What are the warranty and return policies?

eufy offers a 12-month warranty for the pump hub and a 3-month warranty for any washable components. As a medical and personal hygiene device, returns are accepted only if the item is in its new, unopened state with intact seals, unused, and contained within its original packaging.

What accessories are included in the package, and are replacement parts available for purchase?

The package includes a comprehensive accessory kit to minimize additional purchases. It contains 2 pumps with 24mm flanges, inserts of 17/19/21mm, 2 magnetic charging cables, a chic storage bag for portability, 2 dust covers, and a cleaning brush. Replacement parts for all washable components are available for purchase.

Do wearable breast pumps decrease milk supply?

Wearable breast pumps, such as the eufy Wearable Breast Pump S1 Pro, are designed to maintain and potentially enhance milk supply when used correctly. The eufy S1 Pro features an ultra-quiet motor, customizable suction levels, and a comfortable, discreet design that mimics a baby's natural nursing pattern. Additionally, the unique heating feature helps stimulate milk flow, improving output for many users. Proper use and consistent pumping can help ensure that your milk supply remains stable.

How to wear a wearable breast pump?

To wear the eufy Wearable Breast Pump S1 Pro, follow these steps:

• Clean and Assemble: Ensure all parts of the eufy Wearable Breast Pump S1 Pro are clean and properly assembled.
• Charge the Pump: Make sure the pump is fully charged before use.
• Prepare Your Bra: Choose a well-fitting, supportive nursing bra that can hold the pump securely.
• Insert the Flange: Place the flange over your nipple, centering it to ensure a proper seal.
• Secure the Pump: Insert the pump into your bra, adjusting it for comfort and fit.
• Adjust Settings: Turn on the pump, select your preferred suction level, and activate the heating feature if needed.
• Begin Pumping: Start your pumping session, ensuring the pump is working effectively and comfortably.