FAQs for eufy Robot Vacuum Omni E25

How can I optimise Cleaning and mopping Performance?
First-time uase: If you home hasn't has a deep clean for a while, you may notice mopping streaks during E25's first run. This is perfectly normal and is caused by E35 picking up old dust. It will imporve with future cleans. 
Tips:
  • Vacuum Only First: Start with Vacuum-only mode to remove dust and hair.
  • Water Level: Increase the water level in the app for more imporved mopping reults.
  • Suction and Emptying: Use Turbo or Max mode, and set emptying to every 15-30 minutes if you have pets or children. 
  • Dirty Spot Cleaning: Enable the Dirty Spot Cleaning feature to allow the vacuum to locate and deep clean any stains. (it will automatically switch to mopping when needed.)
  • Dirt inspection: The robot will recheck rooms to ensure all stains are removed. 
  • Maintenance: Clean and replace accessories regularly, especially the roller ends.
  • Software Updates: Keep your software and firmware up to date for best performance.
How can I optmise Carpet-Cleaning Performance?
Carpet Cleaning Modes:
  • Low-pile Carpets: Select 'Vacuum only' mode. The mopping module will automatically lift to prevent the carpet becoming wet.
  • High-Pile Carpets: Use 'carpet Avoidance' mode to skip these carpets entirely.
  • Dark Carpets: Set no-go Zones, as the device may not detect darker carpets.
Boost IQ: Activate via the app to automatically increase suction power on carpets for improved cleaning results.
Software Updates: Ensure your software and firmware are up to date for the best performace. 

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