Eufy E20 3-in-1 Handheld, Stick, and Robot Vacuum| T2070G11-80

FAQs for eufy RoboVac E20

What Should I Do Before Using the 3-in-1 E20 to Ensure Optimal Cleaning Performance?
Suction Adjustment: Use Turbo or Max mode and set a 15-minute self-emptying frequency in the eufy Clean App, especially for homes with pets or children.
Cleaning Frequency: For heavy debris or pet hair, select the target area and schedule a double clean via the app.
Carpet Cleaning: On first use, go to Edit Map > Carpet Edit in the app to mark carpeted areas for improved cleaning.
Use Additional Tools: Use the cordless stick vacuum with the dusting/crevice or 2-in-1 combination tool to clean wall edges, corners, and sofas. Use the floor brush head tool to clean under furniture and carpets where the robot cannot reach.
Accessories Maintenance: Regularly clean and replace the robot's accessories to maintain optimal performance.

How to Ensure the Self-Emptying Feature of the 3-in-1 E20 Works Correctly
Base Station Placement: Place the base station on a hard, flat surface with the dock assist mat underneath. Ensure the robot can return smoothly to the base.
Power Connection: Verify that the base station is plugged in. When properly connected, the station's light should turn white.
For Pet Owners: Set the self-emptying frequency to 15-minute intervals to handle pet hair more effectively.
Manual Self-Emptying: Use the eufy Clean App to trigger manual self-emptying.
Noise Advisory: The self-emptying process can be noisy. To avoid disturbances during sleep, activate the Do Not Disturb option in the app.

Tips for Smooth Operation of the 3-in-1 E20 Robot Vacuum
The 3-in-1 E20 uses laser radar and front/side sensors to identify obstacles and carpets for efficient navigation. Follow these tips to avoid interruptions:
Clear the Floor: Remove objects like wires, toys, socks, and clothes to prevent the vacuum from getting stuck.
Secure Carpet Edges: Fix the edges of thin carpets to avoid tangling or folding.
Set No-Go Zones: Use the app to create no-go zones for furniture shorter than 120mm or carpets/mats thicker than 25mm. Clean these areas using the cordless stick vacuum with the floor brush head tool.

Tips for Using the 3-in-1 E20 on Multiple Floors
The 3-in-1 E20 can clean multiple floors with one Omni Station. Here's how to optimize multi-floor use:
Use the Cordless Stick Vacuum: The 3-in-1 E20 is detachable. To clean another floor, remove the cordless stick vacuum and attach the floor brush head.
Move the Robot: Move the robot to the new floor, create a map via the app, and press Clean to begin. This improves cleaning efficiency.
Note on Positioning: Since the base station remains on the original floor, the robot may display a positioning error or report it can't find the base station. This is normal. To streamline multi-floor use, consider purchasing an additional base station from eufy.