FAQs for Reolink Duo 3 PoE

What is Motion Track, and how does it function?

Motion Track captures the detected target's movement over a period of time and creates an image depicting its trajectory. You can receive the image via email in real time, eliminating the hassle of video downloads. Additionally, future firmware updates are expected to enable image creation based on selected movement duration in the Reolink App.

What are the advantages of the dual-lens camera?
This dual-lens camera is equipped with two lenses that capture views in 4K 16MP UHD from a 180° ultra-wide angle. You don’t need two or more single-lens cameras to monitor a large area. Instead, with only one dual-lens camera you can save installation time and enjoy much broader images with lower distortion. Images from the dual lens are seamlessly merged into one frame both in live view and playback.

Does this camera support person/vehicle/pet detection?

Yes, this camera supports person/vehicle/animal detection.

Does the camera work with my Reolink PoE NVR?
The currently on-sale NVRs work with all PoE and plug-in WiFi cameras including the Reolink Duo 3 PoE camera with the latest firmware version.


If you already have one:
Please first refer to this article for its hardware version.
For the NVR with the hardware N7MB01, N6MB01, or N5MB01, it works with all PoE and plug-in WiFi cameras including the Reolink Duo 3 PoE camera with the latest firmware version.
For the NVR with the hardware N2MB02, N3MB01, or H3MB18, it works with all PoE and plug-in WiFi cameras. But you can not have a full resolution live view of the following cameras: Reolink Duo 3 PoE, RLC-1212A, RLC-1224A, Reolink Duo 2 PoE, Reolink Duo 2 WiFi, Reolink Duo Floodlight WiFi, Reolink Duo Floodlight PoE.
For the NVR with the rest hardware such as H3MB17, H3MB02, and H3MB16, please refer to Introduction to Hardware Versions of Reolink NVRs for more detailed information.For all the compatible NVRs, we recommend you update their firmware version here before using them with the camera.

Does the camera support two-way audio?
Yes, the camera supports two-way audio via its built-in mic and speaker. You can not only capture videos with audio recorded but also have real time communication with people on the camera's end through Reolink App or Client. 

Can I turn off the spotlights and siren?

Yes, you can turn off the spotlights and siren manually.
By default, the camera's spotlights and siren are motion activated: they will be turned on automatically when a motion is detected. You can turn them off, adjust the brightness of spotlights, or customize the siren to your liking. 
Please note that with the spotlights on you can enjoy clear colour night vision, but if the spotlights are turned off, you will only see black and white images at night.

How do I use live view and playback?

You can add and set up the camera on Reolink APP/Client. Then click the camera to check the live view and playback of it from anywhere, at any time.
Reolink APP/Client is free of charge and the service is free of subscription.
Please note that when using live view or playback on Reolink NVR, you may be prompted to switch the preview resolution, and following the prompt is recommended to avoid potential impact on performance.

Can this camera be used outdoors/indoors?

This camera can be used both indoors and outdoors.
It is IP67 certified weatherproof and its operating temperature is from -10°C to 55°C, perfect for outdoor and indoor usage.

How can I power up this camera?

There are two methods:
Method 1. Via an Ethernet cable, connect this camera to a PoE NVR, PoE injector, PoE switch, or directly to a router with a PoE port, for both power supply and video signal transmission.
Note: Please make sure that the PoE injector/switch is 802.3af compliant (48V) and supports active mode. 
Method 2.Via a DC 12V 2A power adapter (purchased separately) for power supply only.

Where are the recordings stored? Is NVR a must?

The camera can work without an NVR.
1. When it works without an NVR, the recordings can be saved to the micro SD card (purchased separately);
2. When it works with an NVR, the recordings can be saved to the NVR, and the transmission will use one NVR channel.
Note: For best compatibility, do not use the camera with third-party NVRs.

What Ethernet Cable Do I Need?
The camera supports T-568B connectors and 8 PIN Ethernet cables of CAT5 or higher. 

What kind of micro SD card can I use?

This camera supports up to 256GB micro SD cards with FAT32 format and Class 10 read & write speed.

Can I use this camera with Synology?

Yes, this PoE IP camera can work with Synology. There are 2 methods for you to save videos in it.
Method 1 (recommended): You can add this camera to the Synology Surveillance Station. Check this article to learn how to add a camera. 
Method 2: You can treat your Synology device as an FTP server. For detailed steps, check How to Set up FTP for Reolink Products.

Can this camera support smart home like Google Assistant?

Yes, currently, this camera can work with Google Assistant.

Is a subscription fee required for Reolink PoE cameras?

No, Reolink PoE cameras work well on their own without subscription fees. You can make full use of the person/vehicle/pet detection, local storage, and other functions for free!

Does the camera work with Reolink IoT devices (Reolink Floodlight, etc.)? 
How can they be linked?
Yes, the camera works with Reolink IoT devices, including Reolink Floodlight PoE/WiFi. The specific functions supported depend on the camera. When Reolink Floodlight is linked to a camera, the floodlight and the built-in siren will be triggered once the camera detects an event. 

Featured collection

View all
Save €10.00
Reolink Go PT Plus | 100% Wire Free 4G Outdoor Security Camera with Solar Panel Included100% Wire Free 4G Outdoor Security Camera Reolink Go PT Plus with specifications | Connect It
Reolink Go PT Plus | 100% Wire Free 4G Outdoor Security Camera
Sale price€249.99 Regular price€259.99
In stock
Save €20.00
Eufy Solocam S340 Dual Camera | Solar-Powered | T81703W1 | Connect It IrelandEufy Solocam S340 Dual Camera | Solar-Powered | T81703W1 | Connect It Ireland
Eufy Solocam S340 Dual Camera | Solar-Powered | T81703W1
Sale price€179.99 Regular price€199.99
In stock
Save €50.00
Eufy S330 eufyCam 3 Wireless Outdoor Camera with Solar Panel | 2-Cam Kit | T88713W1 | Connect It IrelandEufy S330 eufyCam 3 Wireless Outdoor Camera with Solar Panel | 2-Cam Kit | T88713W1 | Connect It Ireland
Save €30.00
Reolink TrackMix LTE | Dual-Lens 4G PTZ Camera with Auto-Zoom Tracking | Connect It IrelandReolink TrackMix LTE | Dual-Lens 4G PTZ Camera with Auto-Zoom Tracking | Connect It Ireland
Reolink TrackMix LTE | Dual-Lens 4G PTZ Camera with Auto-Zoom Tracking
Sale price€349.99 Regular price€379.99
In stock
Save €10.00
Eufy HomeBase 3 (HomeBase S380) | T80303D1 | Connect It IrelandEufy HomeBase 3 (HomeBase S380) | T80303D1 | Connect It Ireland
Eufy HomeBase 3 (HomeBase S380) | T80303D1
Sale price€169.99 Regular price€179.99
In stock
Save €30.00
Eufy Floodlight Cam E340 | T8425321 | Connect It IrelandEufy Floodlight Cam E340 | T8425321 | Connect It Ireland
Eufy Floodlight Cam E340 | T8425321
Sale price€199.99 Regular price€229.99
In stock
Save €10.00
Reolink Go PT Ultra | 100% Wire Free 4G 4K Smart Outdoor Security Camera | Connect It IrelandReolink Go PT Ultra | 100% Wire Free 4G 4K Smart Outdoor Security Camera | Connect It Ireland
Reolink Go PT Ultra | 100% Wire Free 4G 4K Smart Outdoor Security Camera
Sale price€289.99 Regular price€299.99
In stock
Save €20.00
Reolink Argus PT | Pan & Tilt Wire-Free Security Camera | Solar Panel Included | Connect ItReolink Argus PT | Pan & Tilt Wire-Free Security Camera | Solar Panel Included | Connect It
Reolink Argus PT | WiFi Pan & Tilt Solar Powered Security Camera
Sale price€159.99 Regular price€179.99
In stock
Save €20.00
Reolink Go Plus | 100% Wire Free 4G Outdoor Security Camera with Solar Panel IncludedReolink Go Plus | 100% Wire Free 4G Outdoor Security Camera with Solar Panel Included
Reolink Go Plus | 100% Wire Free 4G Outdoor Security Camera
Sale price€179.99 Regular price€199.99
In stock
Save €30.00
Eufy Solar Wall Light Cam S120 | All-in-One Wall Light and Camera | T81A0311 | Connect It IrelandEufy Solar Wall Light Cam S120 | All-in-One Wall Light and Camera | T81A0311 | Connect It Ireland
Eufy Solar Wall Light Cam S120 | All-in-One Wall Light and Camera | T81A0311
Sale price€99.99 Regular price€129.99
In stock
Save €5.00
Eufy Indoor Security Camera 2K Pan and Tilt | T8410223 | Connect It IrelandEufy Indoor Security Camera 2K Pan and Tilt | T8410223 | Connect It Ireland
Eufy Indoor Security Camera 2K Pan and Tilt | T8410223
Sale price€49.99 Regular price€54.99
In stock