FAQs

Can this camera support smart home like Google Assistant?
Yes, currently, this camera can work with Google Assistant.

Does the camera work with Reolink IoT devices (Reolink Floodlight, etc.)? How can they be linked?
Yes, the camera works with Reolink IoT devices, including Reolink Floodlight PoE/WiFi. The specific functions supported depend on the camera.
When Reolink Floodlight is linked to a camera, the floodlights and the built-in siren will be triggered once the camera detects an event.

Why can't I connect it to 3rd party softwares?
The RTSP and other ports may be disabled by default. You can launch Reolink Client, then go to Device Settings >> Network >> Advanced >> Port Settings to make sure all ports are enabled before using 3rd party softwares.

Does Reolink charge a subscription fee for the camera or the Reolink application?
No. Reolink does not charge any subscription fees for camera or Reolink App. All features of this camera as well as the Reolink App are completely free and require no subscription.

How do I use live view and playback?
You can add and set up the camera on Reolink APP/Client. Then click the camera to check the live view and playback of it from anywhere, at any time.
Reolink APP/Client is free of charge and the service is free of subscription.

Does the camera support NAS?
Yes, the camera supports NAS.

Does the camera provide ColorX night vision when the spotlight is off？
Yes, thanks to the ColorX technology, the camera can still provide color night vision without the spotlight on. Featuring an F1.0 large aperture that allows four times more light in than an F2.0 aperture. You can also turn on the spotlight for even higher quality colour night vision.

Does the camera compatible with my Reolink PoE NVR?
This camera is compatible with Reolink PoE NVR of the following hardware versions: H3MB18, N2MB02, N3MB01, N7MB01, H3MB18, N6MB01, N5MB01. For best performance, you need to upgrade the NVR's firmware to the latest version for video displaying.
Reolink PoE NVRs that are currently available for sale support all the PoE standalone and plug-in WiFi cameras. However, if you have already had a Reolink PoE NVR, you can check if its hardware version is compatible with this camera.

Where are the recordings stored? Is NVR a must?
The camera can work without an NVR.
1. When it works without an NVR, the recordings can be saved to the microSD card (purchased separately);
2. When it works with an NVR, the recordings can be saved to the NVR.
Note: For best compatibility, do not use the camera with third-party NVRs.

What Ethernet cable do I need?
The camera supports T-568B connectors and 8-PIN Ethernet cables of CAT5 or higher.

How can I power up this camera?
There are two methods:
1. Via an Ethernet cable, connect the camera to a PoE NVR, PoE injector, PoE switch, or directly to a router with a PoE port, for both power supply and video signal transmission.
Note: Please make sure that the PoE injector/switch is 802.3 af compliant (48V) and supports active mode.
2.Via a DC 12V 1A power adapter (purchased separately), connect the camera to power outlet for power supply only.

Does the camera support two-way audio?
Yes, the camera supports two-way audio via its built-in mic and speaker. You can not only capture videos with audio recorded but also have real-time communication with people on the camera's end through Reolink App or Client.

Does my camera support person/vehicle/animal detection?
Yes, this camera supports person/vehicle/animal detection.

Can I turn off the spotlight and siren?
Yes, you can turn off the spotlight and siren manually.
By default, the camera's spotlight and siren are motion activated: they will be turned on automatically when a motion is detected. You can turn them off, adjust the brightness of spotlight, or customize the siren to your liking.
The camera can provide clear and natural true color night vision even without turning on the spotlight. You can also choose to turn on the spotlight to enhance the quality of the color night vision in extremely dark environments.