FAQs for Aqara Camera Hub G2H Pro

How does Aqara camera hub G2H Pro connect ZigBee end device, and how many end devices can be connected at most?

You can quickly press the button on the top of the camera three times to initiate ZigBee end device connection. G2H Pro support ZigBee 3.0 protocol and can connect 128 end devices at most.

How dose Aqara camera hub G2H Pro connect to internet?
You can scan the QR code generated by Aqara Home app to connect to internet. After the camera is powered on, please open the app and connect the device to 2.4GHz Wi-Fi, according to the voice prompt. Then, the QR code is generated, and you can scan the QR code through the G2H Pro lens for the network connection.

What kind of Wi-Fi can Aqara camera hub G2H Pro connect? Does it can connect to mixing frequency Wi-Fi?
It supports 2.4GHz IEEE902.11b/g/n Wi-Fi protocol. And it doesn’t support 5GHz Wi-Fi. When connecting the mixing frequency router, it is recommended to separate 2.4GHz and 5GHz Wi-Fi to avoid abnormal connection.

How much capacity does Aqara camera hub G2H Pro needs to store one day’s video?
It will take at least 18GB to store one day’s video. Generally, the TF card with 512GB capacity is expected to be stored for 4 weeks, totaling 28 days.

How many clients does Aqara camera hub G2H Pro can preview at the same time in a single camera?
At most 4 .

How does the Aqara camera hub G2H Pro install?
It supports magnetic suction and flat installation. You can use 3M glue in the accessories to paste the iron sheet on the non-magnetic material surface, or use fastening screws to fix the iron sheet on the non-magnetic material surface, and then fix the camera.

How many custom ringtones does camera hub G2H Pro can upload and is there a limit for maximum?
At most 5, maximum 5MB per ringtone.

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