Description
Meet eufy Robot Vacuum Omni E28 - The World's First HydroJet™ Robot Vacuum
with Portable Deep Cleaner. Conquer Every Mess
3-in-1 Robot Vacuum, Mop, and Portable Deep Cleaner: All-in-one single device to tackle every mess, from carpets to hard floors and fabric surfaces.
Tackle Tough Stains: The HydroJet™ System cleans the mop 360 times per minute and applies 1.5KG of downward pressure to floor to achieve thorough and consistent deep cleaning while removing tough stains.
Unparalleled 20,000 Pa Turbo Suction: E28 delivers deep cleaning on both carpets and hard floors. Effortlessly removes hair and dust from deep inside the carpet, in just one pass, leaving your home spotless.
Auto-Detangling DuoSpiral™ Brushes: DuoSpiral™ Brushes prevent hair entanglement and reduce maintenance frequency. No mess, no stress, just a hassle-free cleaning experience.
CornerRover™ Arm for Edge Cleaning: The CornerRover™ Arm tackles hard-to-reach areas like edges and corners. It increases overall cleaning coverage by 20%, and ensures 100% edge coverage for seamless cleaning. Note: Based on testing in eufy's laboratory.
All-in-One Station for Hands-Free Cleaning: E28's mop pads are washed using clean water, then dried with 35-50°C heated air to prevent bad odours and the growth of bacteria. Its dust bin is emptied into the station's 3L dust bag, which only needs to be replaced every 75 days. The 2.5L clean water tank provides enough water to mop a 180 sq m (1937.5 sq ft) home 4 times.
What's in the box?
FAQs for eufy Robot Vacuum Omni E28
Carpet Stains: Use the PDC (Portable Deep Cleaner) along with its dedicated fabric cleaner for effective stain removal on carpets.
Dirty Spot Cleaning: Enable the "Dirty Spot Cleaning" feature, the robot will detect stains like coffee spills and perform deep precision mopping. (Note: In vacuum-only mode, it will automatically switch to vacuum and mopping mode upon detecting dirt.)
Dirt Inspection: Enable the Dirt Inspection feature, the robot will auto-inspect the room after completing a full house cleaning to ensure no stains are left behind.
Accessories Maintenance: For optimal performance, robot accessories(especially the roller and filter for dustbin) need to be cleaned and replaced regularly.
Keep Software Updated: Regularly update the software and firmware to the latest version to ensure optimal performance and access to new features.
Vacuum-only Mode: Before the first mopping session with your E28, use the vacuum-only mode to remove dust and hair via the eufy Clean app.
Adjust Water Level: Adjust the appropriate water level in the app based on the floor type for more effective mopping. For stubborn stains, select the area and choose to mop it twice.
Dirty Spot Cleaning: Enable the Dirty Spot Cleaning feature, the robot vacuum will detect stains like coffee spills and perform deep precision mopping.
Dirt Inspection: Enable the Dirt Inspection feature, the robot will auto-inspect the room after completing a full house cleaning to ensure no stains are left behind.
Accessory Maintenance: Clean the roller mop and dirty water tank regularly to maintain optimal results.
Keep Software Updated: Regularly update the software and firmware to the latest version to ensure optimal performance and access to new features.
Cleaning Limitations: PDC is designed to clean liquid stains only; it cannot remove fibres, hair, or solid particles.
Prevent Overheating: Allow the PDC to cool for 3.5 hours after 30 minutes of use to protect the fan from damage.
Handle Humidity: In humid weather, use a hairdryer to dry cleaned areas to prevent moisture buildup.
Avoid Leaks: After use, wait 3 seconds to drain pipe water and prevent brush head leaks.
Proper Shutdown: Press the switch once to turn off the device. Avoid pulling the hose too tightly during winding to ensure the dust cover closes properly.
Regular Maintenance: Clean the PDC brush head regularly to maintain its performance.
For medium- and long-pile carpets: Select the "Carpet Avoidance" mode. The device will avoid carpets entirely and skip cleaning them upon detection.
Note: Please note that dark carpets may not be detectable. Please set up a No-Go Zone.
Boost IQ: Enable the Boost IQ feature via the app, the robot will auto-increase the suction power when it directs the carpets to improve better cleaning performance.
Keep Software Updated: Regularly update the software and firmware to the latest version to ensure optimal performance and access to new features.
Clear the Floor: Remove wires or other small-sized obstacles to prevent the vacuum from getting stuck.
Set No-Go Zones: For areas like dark-coloured stairs, walls, furniture, thin chair legs, furniture bottoms lower than 116mm, and carpets thicker than 26mm, set up no-go zones to avoid the robot getting stuck and to maintain cleaning performance.
Secure Carpet Edges: Fix the edges of thin carpets to prevent entanglement and ensure smooth operation.
Avoidance of Dark or Reflective Surfaces: Remove black or highly reflective objects near thresholds to prevent confusion in E28’s navigation system.
Keep Software Updated: Regularly update the software and firmware to the latest version to ensure optimal performance and access to new features.
Customisable No-Go Zones: For carpets with a height exceeding 26mm, or those that are particularly light and thin, create no-go zones within the app. This prevents the robot from getting trapped or tangled.
Carpet Edge Management: If your carpet edges tend to curl, flatten or secure them to ensure smooth navigation for Omni E28.
Auto-return Cleaning: If your home has a large area, please enable the auto-return cleaning function via the app.
Firmware Upgrade: Keep an eye on new firmware updates in the app and upgrade for better performance.
Shipping: All orders are shipped from within the Republic of Ireland with free delivery on orders over €100. €5.99 for order under €100.
Packages are generally dispatched the next day after receipt of payment and are shipped via An Post Express postage. We now also ship to Northern Ireland for a fee of €9.99 and mainland UK for a fee of €14.99.
Delivery Time - Ireland:
Please allow 1-3 working days for delivery within Ireland but generally* you will receive next day if the order is placed before 3pm Monday to Thursday.
*Not guaranteed.
Delivery Time - UK:
Please allow up to 5-7 working days for delivery to the UK.
Returns: We operate a 14 day change of mind refund policy provided goods are returned unused, in original packaging, in original condition and accompanied by proof of purchase. It is our policy to return goods to the purchaser if we suspect that any product has been used.
See full returns and faulty policy here.
Prior to returning any goods, please contact our Online Team at info@connectit.ie who will guide you through our returns process.