eufy Omni C28 Robot Vacuum & Mop with Accessory Kit | T211AV10

  • HydroJet™ Self-Cleaning Roller Mop
  • Powerful 15,000 Pa Suction
  • 5-in-1 Station
  • Automatic Detangling

Price:
Sale price€599.00

Description

Technical Specs for eufy Robot Vacuum Omni C28

Mopping System   
HydroJet™ System
Suction Power
15,000 Pa
Auto-Detangling
DuoSpiral™ Brushes
Obstacle Avoidance    
Line Structured Laser Light Sensor
Omni Station    
YES
Self-Drying   
Hot Air Drying
Dust Bag 3L
Runtime Vacuum and Mop: 125 min (Standard)
Vacuum: 216 min (Standard)

FAQs for eufy Robot Vacuum Omni C28

What should I do before using Omni C28 to ensure best cleaning performance?
Before starting a cleaning task, please pick up cables or any other small objects from the floor. 
Suction Adjustments: If you have pets or children, use Turbo or Max suction and set the empty frequency to 15 min via the eufy app for better cleaning performance.
BoostIQ Feature: Enable the BoostIQ feature via the app. When the robot detects a carpet, it will automatically increase suction power for enhanced cleaning.
Cleaning Frequency: For heavy debris or hair, select the area and choose to clean it twice via the app.
Water Level Adjustment: If your home tends to get dirty easily, we recommend setting a high water level during mopting for optimal results.
Accessory Maintenance: To ensure the best performance, clean and replace C28 accessories periodically as prompted in the app. 
Firmware Updates: Optimize performance by updating to the latest firmware when notified.
How do I enhance Omni C28's mopping performance?
When using it for the first time, Omni C28 may leave mopping streaks from thick dust under furniture. This is normal and will improve with more use. 
Tips:
  • Use the eufy app's Vacuum-Only mide 2-3 times before mopping to clear dust and hair. 
  • Raise the water level in the app for better mopping. For stubborn stains, pre-wet them maunally, then select the area and mop 2-3 times.

How can I use the robot on multiple floors?
1. Vacuum-Only: Place on any floor and start vacuuming.
2. Vacuum-and-Mop: Start at the base station to wet the roller mop, and then move to the target floor for leaning. 

Note: On a floor without the Omni Station, you must manually move the robot for mop washing and low-battery return. "Return to base station failed" or "Positioning failed" alerts during multi-floor cleaning are normal. For convenient multi-floor use, an additional Omni Station can be purchased from eufy. 

Where can I find the manual?
A printed manual is not provided but an electronic version is available:
S
can the QR code in the included Quick Start Guide ir the device's bottom label.

 

Shipping: All orders are shipped from within the Republic of Ireland with free delivery on orders over €100. €5.99 for order under €100.

Packages are generally dispatched the next day after receipt of payment and are shipped via An Post Express postage. We now also ship to Northern Ireland for a fee of €9.99 for orders under €100 and free for orders over €100. 

Delivery Time - Ireland:
Please allow 1-5 working days for delivery within Ireland but generally* you will receive next day if the order is placed before 3pm Monday to Thursday. 

*Not guaranteed. 

Returns: We operate a 14 day change of mind refund policy provided goods are returned unused, in original packaging, in original condition and accompanied by proof of purchase. It is our policy to return goods to the purchaser if we suspect that any product has been used. 

See full returns and faulty policy here.

 

Prior to returning any goods, please contact our Online Team at info@connectit.ie who will guide you through our returns process.

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