Description
FAQs for eufy E20 Wearable Heated Electric Breast Pump
Why can't I feel much suction?
Breast pump suction is limited to 40 kPa by international standards to protect breasts and capillaries, so the suction may feel soft. If you're using a new pump, check it's working properly and you've set the right mode for optimal performance.
How can I ensure the heating function works properly on E20?
E20 offers 3 heat levels. Make sure the heating pins are fully extended, the pump hub is secured, and there's no gap between the hub and diaphragm. Press the heat button. A solid orange light means heating is on. If it flashes, repeat the steps.
What should I know about charging E20?
To ensure proper charging:- Wipe away any spilled milk on the pump hub and keep it dry and clean.- Use a USB-C charging cable with a 5V/2A or higher rating adapter.- Charge the pump fully before initial use. It doesn't work while charging.
Can I use a microwave to sterilize eufy breast pumps?
No, it can damage the components and cause malfunctions.Initial Use: Steam washable parts or boil with constant stirring for up to 5 minutes.Daily Cleaning: Rinse washable parts with warm, soapy water and air dry. Sterilize as needed.
Where can I get support?
You can join our eufy Baby&Mom Care Official Group on Facebook to get peer support, along with tips and tricks from lactation consultants.
Shipping: All orders are shipped from within the Republic of Ireland with free delivery on orders over €100. €5.99 for order under €100.
Packages are generally dispatched the next day after receipt of payment and are shipped via An Post Express postage. We now also ship to Northern Ireland for a fee of €9.99 for orders under €100 and free for orders over €100.
Delivery Time - Ireland:
Please allow 1-5 working days for delivery within Ireland but generally* you will receive next day if the order is placed before 3pm Monday to Thursday.
*Not guaranteed.
Returns: We operate a 14 day change of mind refund policy provided goods are returned unused, in original packaging, in original condition and accompanied by proof of purchase. It is our policy to return goods to the purchaser if we suspect that any product has been used.
See full returns and faulty policy here.
Prior to returning any goods, please contact our Online Team at info@connectit.ie who will guide you through our returns process.










