2.Using face recognition for the first time, the Aqara Home APP will guide users to add and synchronize face information to the camera. Face information is stored in the cloud server in the unit of family. Users can synchronize face information to multiple G3 cameras to realize batch operation, and can also add and import faces in the app's setting option. Users can delete face information on their own initiative, and all uploaded face information will be cleared after reset.
Can AI function be used in night vision mode?
Gesture, face, human and pet recognition algorithms all rely on image colour information. In night vision mode, the video is grey image, which will affect the effect of AI recognition. It is recommended to experience them only in colour mode.
What is the network transmission bandwidth required by the camera?
Aqara Camera Hub G3 applies the variable bitrate technology to ensure the 2K Full HD video under various working conditions, and the maximal bitrate is 3.5Mbps when the camera is rotating. To ensure smooth remote viewing, the uplink and downlink bandwidth are required to be higher than that bitrate.
Why the PTZ cannot be rotated to the limit position via the app?
The manual adjustment to the position of the PTZ in the power-on state will lead to the position memory disturbance of the camera. The PTZ can be rotated to the limit position after clicking the one-button PTZ calibration in the Settings - PTZ Settings.
What is the maximum capacity of external memory card supported by the camera? Can the camera save the videos on MicroSD card even if it is disconnected from the network?
1. The camera supports 128GB MicroSD card and supports the exFat and FAT32 formats
2. Yes. After the device connects to the network successfully, the videos to be saved on the MicroSD card can still be recorded in case of any network disconnection, but these videos saved on the MicroSD card cannot be viewed remotely via app.