Description
Shipping: Orders are shipped from within the Republic of Ireland with free delivery on orders over €100 and we will provide you with a link to track your package online. Packages are generally dispatched the next day after receipt of payment. Please allow up to 1-3 working days for delivery but generally you will receive next day if the order is placed before 3pm Monday to Thursday. We now also ship to Northern Ireland for a fee of €15.
We are not currently shipping to Europe or the rest of the UK. But please register your interest at info@connectit.ie for the future. See full Shipping Policy here.
Returns: We operate a 14 day change of mind refund policy provided goods are returned unused, in original packaging, in original condition and accompanied by proof of purchase. It is our policy to return goods to the purchaser if we suspect that any product has been used.
Please Note: We do not issue refunds on sale items or gift card purchases. See full returns and faulty policy here.
Prior to returning any goods, please contact our Online Team at info@connectit.ie who will guide you through our returns process.
Type | LED 20W |
Voltage | 230 Volt inc. power supply |
Energy Rating | A+ |
Lumen | 806 lm |
Light Colour | 6500k, variable light colour |
Beam Angle | 270 degrees |
Control | Zigbee |
Dimensions | 3000 x 13 x 3 mm |
How do I pair the ERIA extended colour strip to the ERIA hub?
Simply plug in the power to your LED strip, the strip would be automatically set into pairing mode please follow the instructions in the ERIA app to initiate searching for the strip. Once the pairing is completed the strip will turn on a green light and it will show up in your app. If the strip does not show up, then please follow the factory reset instructions before trying again.
The ERIA Strip does not light up?
Make sure that you have the connector connected to the strip correct and not upside down, the arrow on the LED strip PCB should be positioned at the same side as the arrow on the connector that runs to your controller.
Does the ERIA strip work with HUE?
The strip can be connected with HUE through the ZigBee protocol and can be controlled as any other lamp either by the HUE app or by your voice through Alexa and or Google Assistant.
Simply follow the below steps:
1. Power on your LED strip, and initiate the search for new lights from your HUE app.
2. If the ERIA strip is found it will turn on green and it will show up in your app.
3. If it is not found, please follow the reset procedure before trying again;
4. You reset the ERIA strip by unplugging and repowering the ERIA strip 5 times, it will flash 3 times to confirm that it has been set back to factory default.
You can now try to pair the device again.
Does the ERIA strip works with Homekit?
The ERIA strip does not work with Apple Homekit.
How do I pair the ERIA extended colour strip with the Philips HUE hub?
Simply plug in the power to your LED strip, the strip would be automatically set into pairing mode please follow the instructions in the HUE app to add lights and initiate the search.
Once the pairing is completed the strip will turn on a green light and it will show up in your HUE app.
If the strip does not show up, then please follow the factory reset instructions before trying again.
How do I pair the ERIA extended colour Strip with SmartThings?
Simply plug in the power to your LED strip, the strip would be automatically set into pairing mode please follow the instructions in the SmartThings app to add lights and initiate the search.
Once the pairing is completed the strip will turn on a green light and it will show up in your SmartThings app.
If the strip does not show up, then please follow the factory reset instructions before trying again.
How to reset the ERIA extended colour strip back to factory default?
Unplug and re-plug in the power to the controller with the dc connecter 5 times , the strip will then flash 3 times to confirm that it is reset and set back to factory default.
The next time that you insert the power it will be unpaired and set into pairing mode.