How to setup your Reolink Duo 4G?
Set Reolink Duo 4G up with Reolink App. Click here for a step by step guide.
How long does the battery last?
The camera comes with a rechargeable battery. Normally, the battery lasts for about 1-4 weeks per charge (Actual use varies based on settings, use conditions and environmental factors.) When the battery level goes down to 10%, the camera will send you a low-battery notification.
Does my camera support person/vehicle detection?
Yes, this camera supports person/vehicle detection.
Can I turn off the spotlights?
Yes, you can turn off the spotlights manually. By default, the camera's spotlights are motion activated: it will turn on automatically when a motion is detected. You can turn them off or adjust the brightness to your liking.
Please note that with the spotlights on you can enjoy clear color night vision, but if the spotlights are turned off, you will only see black and white images at night.
How does 4G work on this security camera?
Similar to your cellular phone, cellular security cameras need a SIM card with a data plan to transmit video signals over 3G/4G network.
The common SIM cards offered by carriers like Vodafone and Eir can work for Reolink 4G cameras (as they can for your cellular phone).
How much data does the camera use?
Data usage of this camera depends on the bitrate you set up. 1 hour of live feed in 4MP mode for one channel (default bitrate: 3Mbps) will use about 2GB of data. (In 4MP mode, only one channel is available for live feed). If you use 1GB of data to stream live feed in Fluent mode for one channel (default bitrate: 512kbps), you can watch for about 5 hours, while 1GB of data to stream live feed in Fluent mode for two channels at the same time (default bitrate: 512kbps for each) will last for about 2.5 hours. Based on that, you can estimate the data usage to choose the right data plan for you.
Can this camera be used outdoors/indoors?
This camera can be used both indoors and outdoors.
It is IP66 certified weatherproof and its operating temperature is from -10°C to 55°C (14°F to 131°F), perfect for outdoor and indoor usage.
What Does the PIR Sensor Work for?
PIR sensors are more sensitive to the infrared radiations from humans or animals, and thus can dramatically reduce false alarms caused by fluttering moths or flying twigs.
Its full name is passive infrared sensor. It measures the infrared (IR) light radiating from objects with a temperature above absolute zero. When the amount of infrared radiation changes, it triggers detection.
What are the advantages of the dual-lens camera?
This dual-lens camera is equipped with two lenses that capture views in 2K super HD from a 150° ultra-wide angle. You don't need two or more single-lens cameras to monitor a large area. Instead, with only one dual-lens camera you can save installation time and enjoy much broader images with lower distortion.
Does the camera work on 5G/4G/3G/2G?
The camera works on 4G networks. It also supports 3G, which is not recommended though (since wireless companies are working to retire older network technologies). It does not supports 5G or 2G SIM card.
Yet it does not matter you use a 4G or 5G mobile phone to access the camera. The camera needs a SIM card of its on, which is totally irrelevant to your mobile's SIM card.
Does the camera have an SD card?
No, the camera does not come with a micro SD card built in. But it has a micro SD card slot. This camera supports Max. 128GB micro SD cards with FAT32 format and Class 10 or higher read & write speed.
Can I talk to someone via the Reolink App? (Two-way audio)
Yes, this security camera features two-way audio, which means you can listen and talk to someone in real time with simple clicks in App.
Can this camera support smart home like Google Assistant?
Yes, currently, this camera can work with Google Assistant.


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